President and Chief Executive Offer
Under Elliot, Tucows challenged how software was distributed in the 1990s and how domain names were offered and managed in the 2000s and is challenging how mobile phone service and fixed Internet are provided today.
For nearly twenty years, Elliot has loved and championed the Internet as the greatest agent of positive change the world has ever seen. Through his role at Tucows, his involvement in ICANN and his personal efforts, he has lobbied, agitated and educated to promote this vision and protect an Open Internet around the world.
Chief Financial Officer
Dave joined the Tucows Finance team in February 2016 and brings nearly two decades of audit and public company financial experience. Prior to joining Tucows, Dave spent 8 years at KPMG in Vancouver primarily focused on public company audits in the technology field. After KPMG, Dave joined TELUS and held a number of roles, including Director – TELUS Financial Reporting & Analysis, Director – Consumer Retail and most recently CFO of the TELUS International, TELUS’ outsourcing division.
Dave is a Chartered Professional Accountant with the Institute of Chartered Accountants of BC. He is a graduate of the Transportation and Logistics Management program from the Sauder School of Business at the University of British Columbia and holds a joint Executive MBA from Schulich School of Business and Northwestern University.
David oversees the Domains business at Tucows, including wholesale (OpenSRS and Enom), retail (Hover), the premium domain portfolio and our NameJet joint venture.
He joined Tucows in 2000 after thirteen years at IBM and, over the past sixteen years, has helped build Tucows’ sales, marketing, business development, product management and technical support capabilities.
He has also built a small fortune in frequent flyer miles, traveling several times around the world to meet with clients and partners, manage a global sales team and attend industry conferences. He led the acquisition and integration of EPAG (in Bonn, Germany), the Melbourne IT international reseller business and Enom and has worked with domain name registries on six continents to help Tucows build the largest reseller channel in the world and a massive offering of nearly 250 country code TLDs and over 350 generic TLDs.
David is grateful for the fascinating places he has visited and all the inspiring entrepreneurs and professionals he has met and supported. He is happiest when his clients are happy, an ethic effectively instilled in him by his wife and two daughters.
David holds an Honours Bachelor of Business Administration degree from Wilfrid Laurier University in Waterloo, Ontario.
VP, Human Resources
Jess Johannson joined the Tucows Human Resources team in January 2017 and brings with her over 16 years in the field of HR. Her experience spans a variety of business sectors including Energy, Construction, Manufacturing, Automotive, Customer Services, Financial Services, Technology Consulting and Engineering. Prior to joining Tucows, Jess worked at Johnson Controls Inc, Brookfield Renewable Energy Group and Capgemini (global technology consulting) in executive level HR roles. She relishes the role of Change Agent and disruptor as she continually looks for ways to do things differently both within HR and across entire organizations.
Jess holds a Bachelor of Commerce Honours Degree from the Asper School of Business at the University of Manitoba, with Human Resources and Marketing majors. Although a sports enthusiast and hailing from Winnipeg, you will not find Jess doing any physical activity outside in the cold winter months. A movie fanatic, Jess can usually be found in a theatre at least once per week…especially in the winter.
VP, Customer Experience
Ross has been with Tucows since the very beginning. After helping hundreds of thousands of Canadians settle on the newly discovered Internet in the ’90’s at Internet Direct Canada, Ross led Tucows’ launch of OpenSRS in 2000. Since 2005, he has managed Tucows’ retail operations and recently launched Hover which provides its clients simple, yet powerful tools for managing domain names and email services.
He is an active contributor to international and Canadian Internet policy and played a central role in the development of several key policies, including domain name portability, the evolution and launch of new gTLDs and consumer protection and privacy. In addition to his work at Tucows, Ross’ is a long-time board member of CIRA, the steward of Canada’s top-level domain, and is the chair of its Board Governance Committee.
Ross is also an accomplished ultra-distance cyclist who in addition to cycling across Canada for charity in 2008, holds the current world record for the fastest crossing of the province of Ontario.
Jody has been in the IT industry for over 25 years, having started in custom software development within the consulting world and grown into project management, business unit leadership, and management of Montage’s Toronto consulting office in 2001.
Through that period and a subsequent consulting management position at X.eye Inc, Jody leveraged his broad IT experience and a thirst for process improvements to create and nurture effective delivery teams in the Finance, Banking, High-Tech, Government, and Manufacturing industries.
Jody switched gears and joined Tucows in October 2005 to lead the data analysis and reporting team. Over the last 6 years he has led the Software Engineering teams at Tucows in a continuous process of improving Agile processes to make development cycle times more productive, leaner, and less prone to error in addition to taking the lead in building out a self-service business analytics platform.
Jody has a Mathematics (Computer Science) degree from the University of Waterloo.
VP, Sales and Marketing
Michael has spent over 20 years fostering love between customers and brands.
He spent much of his career in account management roles on the agency side, most recently at Ogilvy & Mather in New York. He has journeyed from orange juice, spaghetti sauce and chewing gum to stock trading tools to domain names to mobile phone and Internet service. Along the way, he has made a lot of television commercials and print ads and optimized a lot of websites. But he is happiest when he is talking to customers.
Michael worked at Tucows for just one year in 2000 during the launch of OpenSRS and then returned in 2009, this time making the move from New York to Toronto.
He earned his undergraduate degree at Duke University in North Carolina. He did not play hoops there, but only because he was very focused on his studies.