
Proactive Customer Support 2.0
This program provides customer support with both Windows and Web applications.

You can enter data and create reports. It supports multiple users.
The optional Web interface lets customers request support online and lets your support staff update requests without installing software on their workstations.
While browsing on the Internet you've probably encountered web apps. Well in this episode we're going to explain what they are. view it
Another way to access all the information you have in Evernote is via a web browser view it
You can use Fluid to create a site-specific browser view it
In this episode, we'll be looking at setting up a Bluetooth accessory, we'll offer a few power-saving tips and we'll take a quick look at how copy and paste works on the Samsung Galaxy SII 4G. view it
In this episode, we'll be taking a look at some of the pre-installed apps on the Galaxy SII including the Android Market, Gmail, the browser and the camera. view it
In this episode, we'll be taking a look at some of the Android tweaks that Samsung has made with its TouchWiz interface. We'll also take a look at adding widgets and app shortcuts to our homescreens, including Samsung's own specialized apps and widgets. view it
In this episode, we're going to take a look getting the SII setup with our Google and other accounts so we can begin using it right away. view it


