QUAD Help Desk 2.5
Multi-user ready at no additional cost, this program provides basic functionality that does not require consultants to help you install and learn the program.
Your CSRs will be able to record, search, update and report on calls about your products or services within minutes of installation. In addition, if you install the HTTP server on a PC with a static IP address, you won't have to install the Windows application on the computer. The Windows application includes wizards for querying and reporting on calls recorded in the database.