It enables enterprises to manage customer orders and the order life cycle. Users can see an overview of all customer orders, and the status of each order as it progresses through the organization. You can acknowledge orders and update customers by e-mail. It prints documentation such as packing list, dispatch notes and invoices. You can import existing customer or product data from Excel, Outlook, Access, ACT!, GoldMine and Maximizer, or input data as customers order. You define a graphical progress chart, with various steps such as acknowledge, build, pack and dispatch to represent each order life cycle.