Escon SupportPortal is PHP/AJAX web-based customer support solution with Request/Ticket Management, Knowledge Management, Live support chat, Downloads, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C.
SupportPortal is easily tailored to meet your needs, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance.
Here's how to make volume profiles on your Android phone! view it
In this episode, we'll be looking at setting up a Bluetooth accessory, we'll offer a few power-saving tips and we'll take a quick look at how copy and paste works on the Samsung Galaxy SII 4G. view it
In this episode, we'll be taking a look at some of the pre-installed apps on the Galaxy SII including the Android Market, Gmail, the browser and the camera. view it
In this episode, we'll be taking a look at some of the Android tweaks that Samsung has made with its TouchWiz interface. We'll also take a look at adding widgets and app shortcuts to our homescreens, including Samsung's own specialized apps and widgets. view it
In this episode, we're going to take a look getting the SII setup with our Google and other accounts so we can begin using it right away. view it
The Samsung Galaxy SII 4G, AKA the Samsung Galaxy Epic Touch 4G, is a top-tier smartphone. view it
In this episode, we’re going to offer a few battery saving tips so your phone will last the whole day and beyond plus we’ll take a look at how copy and paste works on the Photon 4G. view it