Locate Specialist

Ting is a division of Tucows, a global Internet services company. Ting shook up the mobile industry in 2012, offering fair pricing, usable interfaces and shockingly non-phone-company-like customer support. Today we have over 250,000 devices and 150 dedicated employees in multiple locations. We were also the highest rated US cell phone service by Consumer Reports in both 2014 and 2016.

Now we are investing millions in fiber networks in the US, and partnering with towns and cities to change what Americans expect from their Internet service provider. We have already launched Gigabit speed service in Charlottesville, VA, Westminster, MD, and Holly Springs, North Carolina--and we are actively building and planning new markets.

Tucows (NASDAQ:TCX, TSX:TC) is a provider of network access, domain names and other Internet services. Since 1994, the business has grown from our signature shareware to wholesale and retail domain name registration and wholesale email boxes, spam filter and SSL certificates, to mobile phone service and now symmetrical Gigabit Internet service via fiber-to-the-premises. Today, Tucows employs over 400 people and provides services to millions of customers around the world.

Brief Description

Are you ready to be part of an energetic and growing team planning the expansion of crazy-fast Internet service in multiple markets across the U.S.? This position resides in the local Ting town of Holly Springs NC. Outside Plant I/II will be part of a fiber blowing and splicing team and will be reporting to the Fiber Construction Manager. This position will be responsible to regularly perform installation and maintenance of outside plant fiber network to include construction elements such as conduit, fiber, splice domes, cabinets, and some central office work. OSP Tech will share responsibility with local contractors for both safety and quality within the market.

Job Description

This position will be part of a fiber blowing and splicing team and will be reporting to the Fiber Construction Manager. This position will primarily be responsible to perform accurate locates of underground utilities within a requested work area. Other duties will include performing installation and maintenance of outside plant fiber network to include construction elements such as conduit, fiber, splice domes, cabinets, and some central office work. OSP Tech will share responsibility with local contractors for both safety and quality within the market.

Responsibilities:

Using GIS maps, observational skills, and locating equipment to accurately locate underground facilities
Performing installation of our fiber network and maintenance dispatches, as needed, to deliver crazy-fast Gigabit Internet services to both residential and commercial customers
Liaising with Fiber Construction Manager/OSP Technician Lead for any fiber restoration efforts.
Ensuring all required materials for installation and maintenance are properly checked out from Inventory
Proactively and consistently review today’s scheduled dispatches and assist where needed to maintain scheduled productivity
Participate in on-call rotation
Participate in local marketing events as needed
Conduct site surveys as required
Attend meetings
All other duties assigned by manager
Job Description

Outside Plant I/II (Locator) will be part of a fiber blowing and splicing team and will be reporting to the Fiber Installation Manager. This position will primarily be responsible to perform accurate locates of underground utilities within a requested work area. Other duties will include performing installation and maintenance of outside plant fiber network to include construction elements such as conduit, fiber, splice domes, cabinets, and some central office work. OSP Tech will share responsibility with local contractors for both safety and quality within the market.



The role includes:

Using GIS maps, observational skills, and locating equipment to accurately locate underground facilities
Performing installation of our fiber network and maintenance dispatches, as needed, to deliver crazy-fast Gigabit Internet services to both residential and commercial customers
Liaising with Fiber Construction Manager/OSP Technician Lead for any fiber restoration efforts.
Ensuring all required materials for installation and maintenance are properly checked out from Inventory
Proactively and consistently review today’s scheduled dispatches and assist where needed to maintain scheduled productivity
Participate in on-call rotation
Participate in local marketing events as needed
Conduct site surveys as required
Attend meetings
All other duties assigned by manager

Knowledge, Skills & Abilities


Experience locating underground utilities preferred
Experience reading CAD and GIS files preferred
Construction experience preferred
Telecommunications and/or Cable experience preferred
Fiber optic experience preferred
Strong communication skills required
Great customer service skills required
Displays leadership qualities required
Experience with fiber to the home (FTTH) networks preferred but not required
The ability to assess different installation scenarios, and effectively determine required time, approach and equipment, will be required.
Telecom or data wiring experience preferred.
Ability and willingness to work both indoors and outdoors in all types of weather
Comfortable with hand tools/power tools and test equipment