Marketing Manager

Marketing Manager, Wake Forest

Ting is bringing crazy fast fiber Internet to homes and businesses in Wake Forest, North Carolina.

But first, who the heck is Ting? We are a division of Tucows, a company that has been around since the earliest days of the Internet.  Ting began as cell phone service in the US about 7 years ago. We help people save a ton of money with smarter mobile. From the success in mobile, we decided to invest in building fiber optic networks. So far Ting Internet is in 6 towns and cities across the US and growing. Ting Internet is essentially the latest start up within Tucows. So the number of Ting towns and teams are growing fast.

Ting crazy fast fiber Internet emerged in North Carolina in 2015 starting out in Holly Springs and just last year expanded to Fuquay-Varina. And now we are expanding to Wake Forest. Design of the Wake Forest network has begun and we are getting ready to start construction. With this new opportunity, we realized it’s time to grow our team with additional marketing leadership.

We’re looking for a Marketing Manager with 8-10 years experience that lives in Wake Forest and is passionate about the community. Ideally you have a combination of traditional and digital experience and excel in assessing market opportunities, developing plans and handling execution of tactics. Events and partnerships play a significant role in how we reach and educate people.  You must have experience managing people, business savvy, and a track record of meeting sales targets.

Ideally you have graduated with a related business, marketing or communications degree and have 8-10 years experience. You possess a ton of ideas, initiative and great attention to detail.

You’ll report into a Regional Marketing Manager who is based in Toronto, Canada and you will work closely with the rest of the national marketing team.

The local team in the Raleigh area is about 20 people and includes: the City Manager, Construction & Installation Managers, the field ops installation and network team. Reporting to this position is a local marketing specialist who is focused on Holly Springs & Fuquay-Varina and a second role. This roll oversees the marketing activities for the entire area.

Occasional travel within the United States and Canada is required. Passport required.

Responsibilities

  •      Manage local marketing specialist and Experience (retail location) centre employee
  •      Work closely with City Manager who oversees the 3 Ting towns
  •      Grow awareness of Ting Internet and the benefits of fiber Internet
  •      Reach pre-order goals and sales targets
  •      Event strategy and execution
  •      Attend local events as Ting ambassador
  •      Identify new channels to reach potential customers
  •      Execute tactics well, with high attention to detail

Experience and qualifications

  •      8-10 years experience
  •      Combination of offline marketing and online digital marketing experience preferred
  •      Ability to work hard in a fast-paced and entrepreneurial environment.
  •      Excellent time management and prioritization
  •      Great verbal and written communication skills
  •      Customer service role or experience
  •      Attention to detail is a must

Education

  •      Graduated with business, marketing or communication degree