Tucows Releases Inaugural Employee Representation Report

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December 2, 2021

Internet services leader shares prescient benchmark-free people philosophy, aimed at building intentional inclusion and diversity

Dec. 2, 2021 – TORONTO — Tucows (NASDAQ: TCX, TSX: TC), a global provider of internet services, has released its inaugural employee representation report to transparently share key data and the company’s intentional approach to inclusivity and employee experience.

As an organization, Tucows is committed to driving meaningful change and impact; from its products to its people, everything is approached with intentionality. This principle is found throughout the entire company, and is especially apparent in Tucows’ benchmark-free people philosophy.

“We are dedicated to building a best-in-class workplace where our people can proudly bring their whole selves to work. To do so, our people practice prioritizes building inclusivity rather than setting diversity benchmarks,” said Jess Johannson, Chief People Officer, Tucows. “Diversity without inclusion is futile. Without providing the resources, space and support needed to build inclusive workplaces, diversity won’t matter. If your people don’t feel valued and empowered for exactly who they are, then diversity efforts are meaningless and you are progressing nothing.”  

As a remote-first company with over 1,000 employees in 18 countries worldwide, this approach has been critical in strengthening the overall Tucows employee experience. For the past five years, the company has invested heavily in resources that build community and foster inclusivity within the organization. Moreso, the company closely monitors internal data to hold itself accountable, to make informed decisions on employee initiatives, and to continually work towards representation of its people.

Collectively, these efforts have driven tangible cultural changes and impact within the organization. In Tucows’ 2021 employee experience survey, over 90 per cent of employees participated with 87 per cent of respondents agreeing that they believe “people from all backgrounds have equal opportunity to succeed at Tucows.”  

“This work is incredibly important and we want to ensure we approach it intentionally,” added Johannson. “To us, inclusion isn’t a standalone effort; it is intrinsically part of our employee experience, which helps us create a space where our people can proudly and comfortably bring their full selves to work.”

To ensure that open positions reach a diverse applicant pool, Tucows regularly tests specialized job boards to promote roles and uses tools, such as Textio, to remove subliminally biased language from job postings.

Tucows plans to share its employee representation findings annually as it continues to enhance its practices in this space.

To find more information on Tucows, the company’s inclusivity efforts, and to review its 2021 employee representation report, please visit inclusion.tucows.com.


About Tucows

Tucows is a provider of Fiber Internet Services, Mobile Services, Domain Name Services and other Internet services. Ting Internet (https://ting.com/internet) delivers fixed fiber Internet access with outstanding customer support. Tucows’ mobile services enabler (MSE) platform provides network access, provisioning and billing services for mobile virtual network operators (MVNOs). OpenSRS (https://opensrs.com), Enom (https://www.enom.com) and Ascio (https://ascio.com) combined manage approximately 25 million domain names and millions of value-added services through a global reseller network of over 36,000 web hosts and ISPs. Hover (https://hover.com) makes it easy for individuals and small businesses to manage their domain names and email addresses. More information can be found on Tucows’ corporate website (https://tucows.com).

Media Contact:

Madeleine Stoesser, Tucows

Investor Contact:

Lawrence Chamberlain

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